Privacy Notice
This Privacy Notice explains how Azienda Agricola Grumèl processes personal data of users who visit grumel.it and use the services available through the website.
1. Data Controller
The Data Controller is:
Grumèl di Andrea Bertoldi
Strada Rivana 42
38069 Nago-Torbole (TN) – Italy
VAT No. 02670470224
E-mail:
2. Personal data we process
Through this website, personal data may be processed either directly provided by the user or collected during browsing.
This may include:
- first and last name;
- e-mail address;
- telephone number, where provided;
- information contained in messages sent through the contact form;
- data required to submit an enquiry or make a booking;
- IP address and technical browsing data;
- device, browser and access information;
- information collected through cookies and other tracking technologies, as described in the Cookie Policy.
3. Purposes of processing
Personal data may be processed for the following purposes:
- responding to enquiries submitted through the contact form;
- providing information about the camping, the farm and its products;
- managing availability requests and bookings;
- performing contractual or pre-contractual activities requested by the user;
- complying with legal obligations;
- ensuring the security, operation and maintenance of the website;
- managing cookie and tracking preferences;
- performing statistical analysis where tracking tools requiring consent are used.
4. Legal basis
Depending on the specific purpose, processing is based on one or more of the following legal grounds under Regulation (EU) 2016/679 (GDPR):
- performance of a contract or pre-contractual measures requested by the user;
- compliance with a legal obligation;
- the legitimate interests of the Data Controller, including website security and operation;
- the user's consent, where required by applicable law, in particular for certain cookies, tracking technologies or third-party services.
5. Contact form
When you use the contact form on the website, the information provided is used solely to manage your enquiry and provide a response.
Fields marked as mandatory are required to process the enquiry. Failure to provide such information may prevent the form from being submitted.
Data are retained for as long as necessary to manage the enquiry and, thereafter, for any period required by law or necessary to establish, exercise or defend legal claims.
6. Bookings through Feratel / Garda Trentino
The website uses an online booking system provided through the Feratel infrastructure and Garda Trentino services.
When users request availability or make a booking, information such as name, surname, e-mail address, telephone number, country, stay details and other information necessary to process the booking may be requested.
Processing carried out through the booking system is subject to the privacy information displayed within the booking system before the booking is completed.
Feratel states in its privacy notice that, for the feratel booking&more service, the controller and the roles of the parties involved may vary depending on the accommodation or experience. Users should therefore also consult the privacy notice provided within the booking system.
Further information is available in Feratel's Privacy Policy .
7. Google Maps
The website may include maps and mapping content provided by Google Maps to help users locate Azienda Agricola Grumèl and obtain directions.
The use of Google Maps may involve the processing of technical data and browsing information by Google. Where non-essential or tracking services are involved, they are handled according to the consent mechanism implemented on the website.
Further information is available in Google's Privacy Policy .
8. Social media
The website contains links to Azienda Agricola Grumèl's social media profiles, including Facebook and Instagram.
These links do not necessarily cause social media tracking technologies to be installed before the user interacts with the relevant link.
Once users access the relevant services, their personal data are processed according to the privacy policies of the respective providers.
9. Contact via WhatsApp
The website provides a direct WhatsApp link so that users can contact Azienda Agricola Grumèl quickly.
If the user follows the link, they are redirected to WhatsApp. Any subsequent processing of personal data is carried out according to WhatsApp and Meta's applicable terms and privacy policies.
The use of WhatsApp is optional. Users may alternatively contact us through the contact form or the other contact details provided on the website.
10. Recipients of personal data
Personal data may be disclosed, where necessary and within the relevant purposes, to service providers involved in the operation of the website and the business, including:
- hosting and IT service providers;
- booking system providers;
- technical and website maintenance providers;
- third-party service providers integrated into the website;
- public authorities or other entities where disclosure is required by law.
Where required, service providers processing personal data on behalf of the Data Controller are appointed as data processors pursuant to Article 28 GDPR.
11. International data transfers
Some service providers used by the website may process personal data outside the European Economic Area.
Where applicable, transfers are carried out in accordance with Chapter V of the GDPR and the safeguards provided by applicable data protection law.
12. Data retention
Personal data are retained for no longer than necessary for the purposes for which they were collected and, where applicable, for the period required by law or necessary to establish, exercise or defend legal claims.
13. Your rights
Where provided by applicable law, you may exercise the rights set out in Articles 15–22 GDPR, including:
- access to your personal data;
- rectification of inaccurate data;
- erasure of personal data;
- restriction of processing;
- objection to processing;
- data portability, where applicable;
- withdrawal of consent, where processing is based on consent.
To exercise your rights, please contact the Data Controller at:
14. Right to lodge a complaint
If you believe that the processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority.
In Italy, the competent authority is the Garante per la protezione dei dati personali.
15. Updates
This Privacy Notice may be amended or updated from time to time to reflect changes in legislation, services used by the website or processing activities.
Last updated: September 2026